Tales of a Bookish Girl - Returns Policy

At Tales of a Bookish Girl, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please read our returns policy carefully to understand your rights and how to proceed.

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1. Returns Eligibility

• Time Frame: You have 14 days from the date of receipt to return your items.

• Condition: Items must be unused, undamaged, and in their original packaging to be eligible for a return.

• Non-Returnable Items: Personalized items, digital downloads, and sale items cannot be returned.

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2. How to Initiate a Return

1. Contact Us: Please email us at talesofabookishgirl@gmail.com with your order number, the item(s) you wish to return, and the reason for the return.

2. Return Authorization: Once your return is approved, we will provide you with the return shipping address.

3. Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to a fault on our part (e.g., wrong item sent, item damaged upon arrival).

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3. Refunds

• Processing Time: Once we receive your returned item(s) and inspect them, we will notify you via email of the approval or rejection of your refund.

• Refund Method: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

• Partial Refunds: In certain situations, only partial refunds may be granted (e.g., if an item is not in its original condition or is damaged/missing parts for reasons not due to our error).

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4. Exchanges

We do not offer exchanges at this time. If you need a different product, please return the original item and place a new order.

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5. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or a refund, including covering the cost of return shipping.

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6. Contact Us

For any questions or concerns regarding your return, please contact our customer service team at talesofabookishgirl@gmail.com

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We appreciate your business and are here to ensure you have the best possible experience with Tales of a Bookish Girl.